claudeindex
Plugin

sla-definition

Define customer-facing Service Level Agreements: per-tier availability, performance commitments, support response times by severity, remedy schedule (credits with claim procedure), explicit exclusions, measurement methodology, and reporting cadence. Distinguishes SLA (external) from SLO (internal, tighter). Not legal advice. Mermaid diagrams with optional PNG export.

Installation

1

Add the marketplace

/plugin marketplace add SSiertsema/claude-code-plugins
2

Install plugins

/plugin

Run these commands in Claude Code to add this plugin to your environment. The marketplace must be added before you can install its plugins.

Repository & Links

Plugin Source

View Plugin Code

GitHub Repository

SSiertsema/claude-code-plugins

Details & Metadata