communication-plan

Stakeholder communication plan. Matrix (who / what / when / how / owner) per audience (exec / leadership / team / customer-facing / external customers / partners / regulators / legal). Tailored style per audience. Reporting cadence (daily/weekly/biweekly/monthly/quarterly). Structured templates (RAG + highlights + risks + asks). Dashboards focused (5–8 metrics). Named escalation routes with SLAs. Bidirectional feedback loops with close-the-loop. Crisis / incident comms (speed > polish, single source, IC, post-mortem).