travel-agency-tour-operations

Travel agency / tour-operator operations team — 3 agents (travel-agency-operations-lead, itinerary-and-booking-specialist, supplier-and-commission-manager) for the three engines of a leisure travel business: agency P&L and revenue model (commission vs service fee vs markup, supplier mix, host splits, E&O risk), itinerary design and multi-supplier booking (FIT vs group, quoting, changes, documentation, service recovery), and supplier + commission management (net vs commissionable, BSP/ARC settlement, commission tracking and recovery, consortia). ADVISORY operations knowledge, not legal, tax, or financial advice; supplier fare rules, commission norms, cancellation penalties, and seller-of-travel requirements are volatile and supplier-/jurisdiction-specific — each carries a retrieval date + verify-at-use; no traveler PII. 4 skills, a decision-tree knowledge bank (4 Mermaid trees + a dated 2026 reference), 5 best-practices, 2 templates, 2 commands. Requires ravenclaude-core@>=0.7.0.